Katie Hobson FMAAT ATT

Tax Advisor Aylesbury-Katie Hobson
Head of Operations
Qualifications
- FMAAT (Fellow Member of the Association of Accounting Technicians)
- ATT (Association of Tax Technicians)
Experience
- Organised and approachable, Katie has 30 years of experience working in accountancy practices in across accounting, tax, and operations
- Brings knowledge and insight that is essential to the smooth running of the firm.
- Responsible for a wide range of internal business functions, including HR, recruitment, staff onboarding, training, and internal payroll.
- Leads the administration and new client teams, working closely with department heads and managing partners to ensure the firm operates efficiently and collaboratively.
- Oversees our internal IT systems, ensuring all software remains secure.
- Supports clients by setting up their HMRC accounts and navigating our online portal, providing a seamless digital experience.
- A trusted point of contact for both staff and clients, she connects people, solves problems, and keeps everything running smoothly.
- The ideal new client starting point—she’ll either have the answer or make sure you’re connected with the right person.
Achievements
- Building and leading a high-performing team dedicated to managing client engagement and disengagement, while also providing vital administrative support across all departments.
- Improving internal efficiency and enhancing the overall client experience
- Developing and delivering personalised support for clients with limited digital skills, guiding them through the setup and use of our online portal—ensuring accessibility, building client confidence, and significantly reducing support requests.
- Consistently recognised by leadership and peers for her reliability, proactive attitude, and commitment to excellence—serving as a trusted go-to person across the firm and a key contributor to a positive, collaborative workplace culture.
Personal Interests
- Katie loves travelling to far-off places and has a keen interest in health and fitness, regularly taking part in yoga, spinning, weight training and boxing classes.