Independent Google Reviews
The unfiltered Google reviews below provide independent evidence of the quality of our services.
Kami Wammy
15:18 04 Sep 23
Just spoke to Edmund who was extremely helpful with a very measured approach. Reassuring and informative. Went above and beyond what I was expecting. Definitely recommend this firm. Thank you!!!! 👍👍👍😊
Danielle M
09:11 02 Sep 23
I had so much trouble with my Self Assessment but they were able to help me and got everything fixed saving me a lot of headache and fines. Very competent and professional and we'll worth the money.
Abi Wilson
11:49 27 Aug 23
Great service! Edmund was extremely knowledgeable, professional and friendly - thank you
RAZ69
15:09 10 Aug 23
A very well deserved 5 stars all round. Johnsons are simply the best, the number one firm to go to. Ian and the team are always caring, friendly, knowledgeable and professional. They deliver an excellent all round service, I would strongly recommend Johnsons all day long.Raza 😊👍
Henning Schmidt
11:22 07 Aug 23
Living abroad made it very hard to deal with the black hole of unhelpfulness that is HMRC effectively. Eventually we hired Johnsons, who responded professionally and with well thought out inquiries to our first email. Once we had explained our situation, Johnsons went to work and secured refunds for some fines.Most importantly, Johnsons removed the uncertainty and ambiguity HMRC's outlandish processes inflict on ordinary folks like us. In the words of my wife 'best money we ever spent'.If you need someone to sort out your tax, look no further.
Edward Chang Violin
16:47 21 Jul 23
Unfortunately, Edmund became very unresponsive, where my simple emails would go unanswered for days and I would have to ping him for a follow-up. I don’t have time for that and called off the engagement even before it began.
Jaspal Singh
22:26 07 Jul 23
First of all they advertised as based in southall but they nowhere near southall. False advertising. Secondly they were very rude on the phone.
Neale Kelly
12:02 14 Jun 23
Very impressed in my dealings with them thus far. Edmund is very proactive and they have a real purpose to find the best solution for your individual circumstances.
Ian Maloney
09:12 06 Jun 23
Needed urgent advice and help, called Johnson’s UK and spoke to Stuart. He instantly made feel better, gave me excellent and clear advice and a way to move forward, can’t thank Johnson’s and Stuart enough
Laura Kellie
21:01 22 Dec 22
Following an excellent initial interaction, communication from my tax accountant literally stopped. I received no updates on how my dossier was progressing, and having spent several weeks preparing all necessary documentation, I was loathe to start again elsewhere. I eventually made a complaint to Edmund, a senior member of the team, and was met with nebulous responses, none of which provided any detail about why things had come to a standstill, nor the status of the discussions and projects which were ongoing. A complete lack of basic client service and communication across the board, there appears to be no people management nor oversight of how clients are managed.This sub standard client service continues and I have waited 3 weeks for a response to my last email and have now requested a formal internal investigation report. The next step will be to follow the complaints procedure as set out by ACCA.
Sarah Dillon
22:29 17 Nov 22
I needed to get advice urgently and approached Johnson’s. I received a return call within with half an hour and spoke to Stuart Thomson. He was able to give superb detailed advice. Very knowledgable and able to direct me clearly and help me make the decision I needed to make. Very impressed.
Mark Kendall
20:53 15 Sep 22
I emailed Johnsons with a general query about Capital Gains Tax. Stuart Thomson, the Group MD, replied very promptly and with some very helpful input and didn't even charge me. I was really impressed and very grateful. It reminded me of the good old days when professionals, such as accountants, lawyers, estate agents, etc, saw themselves as part of the local community and not just business people. Very reassuring.
Helen Day
09:58 16 Aug 22
We use Johnsons for business and personal financial affairs - they were enormously helpful when we started our business 4 years ago and the service we get from their Pitstone branch is exceptional - in particular thank you to Karen, Diana, and Jason. I have also had excellent pension advice recently from Stuart Thomson - many thanks! I would not hesitate to recommend Johnsons.
Chris Brown
16:45 04 Aug 22
Fantastic service from Peter Briant. Great accountants, I have a Braintumour and Peter doesn’t mind going through things a few times so I can understand.Great job Peter/Johnsons I highly recommend them
andrea
11:37 01 Aug 22
I have been using Johnsons Chartered Accountant for the last 20 years mainly for accountancy. Johnsons genuinely care about the business, VAT returns, payrolls, fast and simple payment procedures etc. A great tax advisor that understand your business first. I have also been given valuable advices on some areas of my business.As for the most recent my experience was buying a new house.Even despite some challenges from my bank along the way, the team handled all difficulties for me, ensured all documents required were quickly seen, right and responded. They worked tirelessly to get me the best loan rate and package available.It is a pleasure to work with such professional people, friendly and super supportive.Highly recommended! Thanks.
Maja Trajkovska
15:40 21 Jul 22
I have been with Johnsons Chartered Accountants since 2004 and would not change them for the world. David was great and Stuart continues the great work heading a wonderful team. I mainly deal with Manish now, he is always helpful, knowledgable and friendly.I would not hesitate to recommend Johnsons Chartered Accountants who wants professional, affordable and timely tax advice.
Mary Hawkins
19:17 08 Jul 22
I have used Johnsons Chartered Accountants for over 10 years and would recommend their services without hesitation. They are professional, efficient and very approachable. I am most grateful to have been introduced to the practice. Edwina M Hawkins
